Consumer Complaint

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,
[CITY/DISTRICT]

Complaint No.: ____________ of 2026

In the matter of:

Your Full Name
Your Address
Phone: +91 9876543210
... COMPLAINANT

VERSUS

Company Name
Company Registered Address
... OPPOSITE PARTY

COMPLAINT UNDER SECTION 35 OF CONSUMER PROTECTION ACT, 2019

To,
The Honble President & Members,
District Consumer Disputes Redressal Commission

Most Respectfully Showeth:

1. PARTIES
The Complainant is a consumer within the meaning of Section 2(7) of the Consumer Protection Act, 2019. The Opposite Party is engaged in [business of selling goods/providing services].

2. FACTS OF THE CASE
Mobile phone purchased on [date], Order ID: ...
Amount paid: ₹50000 (proof attached)

3. NATURE OF COMPLAINT
Defective product despite multiple complaints. Company refusing replacement/refund.

4. CAUSE OF ACTION
The cause of action arose on [date of issue/last refusal] and is continuing.

5. JURISDICTION
This Honble Commission has jurisdiction as the cause of action arose within its territorial jurisdiction and the value of dispute is within pecuniary limits.

6. ATTEMPTS AT SETTLEMENT
Despite repeated complaints (emails dated ___, calls on ___), the Opposite Party has failed to redress the grievance.

7. RELIEF SOUGHT
In view of the above, it is humbly prayed that this Honble Commission may be pleased to pass an order:
(1) Refund of ₹X (2) Compensation ₹Y for mental harassment (3) Litigation cost

8. DOCUMENTS
(a) Invoice/Receipt of purchase
(b) Email/SMS communication with Opposite Party
(c) Photographs of defective product
(d) Identity proof of Complainant

The Complainant prays that this Honble Commission may grant such other relief as deemed fit in the interest of justice.

Place: ____________
Date: 2026-04-26

_______________
COMPLAINANT
Your Full Name

VERIFICATION:
I, the above-named Complainant, do hereby verify that the contents of the above complaint are true and correct to the best of my knowledge and belief, and nothing material has been concealed therein.

Verified at __________ on 2026-04-26

_______________
Your Full Name

Note: File at District Consumer Forum (claims < ₹1Cr), State Commission (₹1Cr to ₹10Cr), or National Commission (>₹10Cr). Court fee as per claim value.